Legal — Terms, Policies & Notices

This page sets out NKernel's legal terms, privacy approach and compliance commitments under Australian law, including the Competition and Consumer Act 2010 and the Privacy Act 1988 (as amended).

Entity: NKernel (ABN 51 824 753 556)
Registered address: 14B Turner Street, Brunswick VIC 3056, Australia
Contact: NKernel@gmail.com

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Terms of Service

These Terms govern use of NKernel services, deliverables and websites. By engaging our services you accept these terms and any additional project-specific agreement.

Project scope is defined in our Statement of Work. Changes are managed via change requests. Delivery timelines are estimates and subject to client approvals and dependencies.

Fees are as set in quotes and invoices. Refunds are handled in accordance with the Consumer Law where applicable. Disputed invoices must be raised promptly.

Subject to mandatory consumer protections under Australian law, NKernel's liability for direct loss is limited to the total fees paid for the relevant services. We are not liable for indirect, special or consequential loss.

Intellectual property

Unless otherwise agreed, NKernel retains ownership of pre‑existing IP. Client‑specific deliverables are licensed to the client on payment of agreed fees. For open-source components, applicable licences remain in force.

Privacy & Data handling

NKernel processes personal information in line with the Privacy Act 1988 and the Australian Privacy Principles (APPs). Full details are available on our Privacy Policy.

We collect only necessary data to deliver services.
We apply reasonable technical and organisational measures to protect data.
Cross‑border transfers are managed under contractual safeguards.

Cookies & tracking

We use cookies to improve site functionality and measure performance. You can manage preferences via the cookie banner. For complete detail see Privacy Policy.

Type	Purpose	Retention
Essential	Site functionality and security	Session
Analytics	Usage measurement (anonymous)	12 months
Marketing	Third‑party integrations	Varies

Manage cookies

Use the cookie controls at the bottom of the site to accept or decline non‑essential cookies. Changes are stored in your browser.

Privacy Policy Report a concern

Regulatory & security compliance

NKernel follows applicable Australian regulatory requirements and industry best practices for security, incident response and data protection.

Privacy Act and APP compliance
Security: encrypted transports, role-based access and regular audits
Incident response aligned to OAIC guidance

Relevant regulators: OAIC, ACCC, ASIC (where financial services apply).

Complaints & Compliance Officer

Jane Doe — responsible for privacy and dispute handling. Contact: NKernel@gmail.com

Complaints & dispute resolution

If you have a complaint about our services, please raise it via email to NKernel@gmail.com with relevant details. We aim to acknowledge all complaints within 5 business days and resolve matters promptly.

Raise complaint to Complaints Officer (email above)
Internal review & proposal for resolution within 20 business days
If unresolved, escalate to independent dispute resolution — see below

External dispute resolution

Where a complaint cannot be resolved internally, parties may refer the matter to an appropriate external body. For privacy matters, the Office of the Australian Information Commissioner (OAIC) is available: oaic.gov.au.

Legal jurisdiction

These terms are governed by the laws of Victoria, Australia. Consumers retain statutory rights under the Competition and Consumer Act 2010 and other applicable legislation.

Notices & updates

We may update these legal notices from time to time. Material changes will be published here with the effective date.

Version: 2026-06-30
Next review: 2027-06-30